Very lively and hands on session. Trainers focus on teaching concepts as well applying them immidiately to real world problems. All participants are given pre-work materials and asked to identify a real life project to be completed as part of Black Belt certification..
Week1, Day 1
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Welcome and Introductions
Welcome participants, introduce ground rules and expectations. Ice breakers and introductions, funny anecdotes around problems faced in daily jobs. Participant experience with Six Sigma and outcomes are shared.
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DMAIC framework
Interactive session to understand Six Sigma, Continuous Improvement(CI) and DMAIC concepts.
- Lessons learned
- What we have learnt so far – An overview
- The Role of the CI Champion
- Project Selection
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Lunch break
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Define the issue, Business case, Why this issue and why now ?DEFINE Phase
Following topics are covered in detail
- DMAIC overview
- Define Overview
- Team Charter
- Stakeholder Management
- Schedule & Deliverable
- Process - SIPOC
- Voice of the Costumers
- QFD
- Surveys
- Surveys
- Kano Analysis
- Tollgate Review
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Hands-on Exercises: Charter, Stakeholder Management, SIPOC, VoC, CTQsDEFINE Exercises
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Review Concepts and Oral QuizReview
Review all concepts from Day 1.
Week1, Day 2
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Review Concepts and Oral QuizReview Day 1
Review all concepts and ask probing questions.
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Define the issue, Business case, Why this issue and why now ?DEFINE continued ...
Following topics are covered in detail
- Change Management
- Stakeholder Management
- Define Review
- Coaching Projects
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Lunch break
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Baseline current performance, Gather data, Map processMEASURE Phase
Following topics are covered in detail
- Measure Overview
- Process Mapping
- Data Collection, Developing Performance Indicators
- Data Types
- Variation and Time Ordered Data
- Time Plots
- Measurement Systems Analysis
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Review Concepts and Oral QuizReview
Review all concepts and ask probing questions.
Week1, Day 3
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Review Concepts and Oral QuizReview Concepts Covered
Review all concepts and ask probing questions.
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Baseline current performance, Gather data, Map processMEASURE Phase continued ....
Following topics are covered in detail
- Sampling
- Normality
- Non-normal Data, Transformation
- Process Capability
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Lunch break
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Baseline current performance, Gather data, Map processMEASURE Phase continued ....
Following topics are covered in detail
- Sampling
- Normality
- Non-normal Data, Transformation
- Process Capability
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Review Concepts and Oral QuizReview
Review all concepts and ask probing questions.
Week1, Day 4
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Review Concepts and Oral QuizReview Concepts Covered
Review all concepts and ask probing questions.
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Baseline current performance, Gather data, Map processMEASURE Phase continued ....
Following topics are covered in detail
- Current State VSM, Future State VSM
- VSM Exercise
- Measure Review
- Minitab review, Minitab Applications
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Lunch break
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Analyze current performance, Root cause issues, Process DoorANALYZE Phase
Following topics are covered in detail
- DMAIC overview
- Analyze Overview
- Introduction to Hypothesis Testing
- Hypothesis Testing Module 1
- Hypothesis Testing Module 2
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Exercises through out the dayHands-on Exercises
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Review Concepts and Oral QuizReview
Review all concepts and ask probing questions.
Week1, Day 5
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Review Concepts and Oral QuizReview Concepts Covered
Review all concepts and ask probing questions.
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Analyze current performance, Root cause issues, Process DoorANALYZE Phase
Following topics are covered in detail
- Hypothesis Testing Module 3
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Lunch break
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Analyze current performance, Root cause issues, Process DoorANALYZE Phase
Following topics are covered in detail
- Hypothesis Testing Module 3 continued ....
- Tollgate Review
- Week 2 expectations
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Review Concepts and Oral QuizReview
Review all concepts and ask probing questions.
Week 2, Day 1
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Review Week1 Concepts and Oral QuizReview
Review all concepts from Week1.
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Project Progress
Review BB project Progress
- Participants to present their progress
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Lunch break
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Analyze current performance, Root cause issues, Process DoorANALYZE Phase
Following topics are covered in detail
- Analysis of Variation (ANOVA)
- Tests for variance
- Non Parametric tests
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Hands-on Minitab ExercisesANALYZE Exercises
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Review Concepts and Oral QuizReview
Review all concepts from Day 1.
Week 2, Day 2
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Review Week1 Concepts and Oral QuizReview
Review all concepts from Day 1.
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Analyze current performance, Root cause issues, Process DoorANALYZE Phase
Following topics are covered in detail
- Regression
- Change Management
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Lunch break
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Analyze current performance, Root cause issues, Process DoorANALYZE Phase continued ....
Following topics are covered in detail
- Manage Resistance
- Culture Change
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Hands-on Minitab ExercisesANALYZE Exercises
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Review Concepts and Oral QuizReview
Review all concepts.
Week 2, Day 3
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Review Week1 Concepts and Oral QuizReview
Review all concepts from Day 1.
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Improve Performance, Generate Solutions, Understanding RiskImprove Phase
Following topics are covered in detail
- Generating Solutions
- Brainstorming
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Lunch break
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Improve Performance, Generate Solutions, Understanding RiskImprove Phase
Following topics are covered in detail
- Selection Solutions
- Design of Experiments
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Hands-on ExercisesIMPROVE Exercises
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Review Concepts and Oral QuizReview
Review all concepts.
Week 2, Day 4
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Review Week1 Concepts and Oral QuizReview
Review all concepts from Day 1.
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Improve Performance, Generate Solutions, Understanding RiskImprove Phase
Following topics are covered in detail
- Design of Experiment
- Risk Management
- Lean Management
- Implementing Solutions
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Lunch break
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Monitor Performance, PDCA, Standardize, DocumentCONTROL Phase
Following topics are covered in detail
- Monitor
- Process Control Charts
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Hands-on ExercisesIMPROVE Exercises
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Review Concepts and Oral QuizReview
Review all concepts.
Week 2, Day 5
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Review Week1 Concepts and Oral QuizReview
Review all concepts from Day 1.
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Monitor Performance, PDCA, Standardize, DocumentCONTROL Phase
Following topics are covered in detail
- Process Control Charts
- Story Boards
- Posters
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Mentoring and CoachingChampioning projects, Coaching Others
Following topics are covered in detail
- Coaching methods
- Coaching exercise
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Lunch break
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Check understandingWritten test
Detailed written test with multiple choise and fill in the blacks question is administered.
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Review Exam questions and answersReview
Review exam questions and follow up discussion.
Course content will be provided as a printed book for each participant. It can be provided in PDF form for extra charge.
Documentation
The course content and tool templates will be distributed at the start of the training.
Questions
For a nominal charge, Trainers can share contact details so that participants can ask questions after the training as they complete their projects.
Frequently Asked Questions
What they say
Very knowledgeable trainers, great course content, highly recommended.
National Sales Director, Zoetis
Dynamic classroom exercises, Atul make sure that I understand the concept as a practitioner.
Senior Director, Pfizer
Multiple formats are customized for your needs. I did training over WebEx due to my heavy schedule. The trainers made themselves available and make virtual learning easy.
Area Business Manager, Zoetis India
Atul is a wonderful trainer. He was able to overcome the language barrier with our Mandarin speaking colleagues and delivered a flawless Train-The-Trainer Yellow Belt session.
Director, Learning and Development, Zoetis