Very lively, role play heavy hands on session. Trainers focus on teaching concepts as well applying them immidiately to real world problems.
Day 1
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Welcome and Introductions
Welcome participants, introduce ground rules and expectations. Ice breakers and introductions, past experience with Emotional Intelligence.
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Avoiding sensitive conversations is bad for everybodyWhy Emotional Intelligence ?
Interactive session to understand Effective vs. Ineffective conversations.
Employee's willingness to stay at their company is driven by their comfort with speaking the truth about these sensitive issues
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Case StudyRole Play and Debrief, Videos
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Understanding the ladder of inferenceMidset and Framework
Emotional Intelligence typically occur with people you know—not with strangers. This history you have with these people makes you susceptible to assumptions that might interfere with your ability to be open to all valid information. So in any Courageous Conversation, you want to avoid going up the ladder too fast and saying things that are based on your assumptions rather than on truly valid information.
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Lunch break
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Using the frameworkPrepare a courageous conversation
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Coffee/Bio break
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Real life Roleplay
How the effective coach can help a colleague be more aware of his natural talents and abilities, and then help guide the colleague to use them more effectively so that they become strengths.
Focus on weaknesses vs. Focus on strengths
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Recap the conceptsAdjourn for the day
Review concepts and activity results.
Participants to give specific work situations where they can use the Emotional Intelligence immidiately.
Course content will be provided as a printed book for each participant. It can be provided in PDF form for extra charge.
Documentation
The course content and tool templates will be distributed at the start of the training.
Questions
For a nominal charge, Trainers can share contact details so that participants can ask questions after the training as they apply the concepts.
Frequently Asked Questions
What they say
Very knowledgeable trainers, great course content, highly recommended.
National Sales Director, Zoetis
Dynamic classroom exercises, Atul make sure that I understand the concept as a practitioner.
Senior Director, Pfizer
Multiple formats are customized for your needs. I did training over WebEx due to my heavy schedule. The trainers made themselves available and make virtual learning easy.
Area Business Manager, Zoetis India
Atul is a wonderful trainer. He was able to overcome the language barrier with our Mandarin speaking colleagues and delivered a flawless Train-The-Trainer Yellow Belt session.
Director, Learning and Development, Zoetis